Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
What You Need First
- A valid email address and a strong password for your Pointsbet account.
- Your Pointsbet login credentials must be kept secure. Use a password manager if needed.
- Personal identification documents (passport or driving licence) for KYC verification.
- A supported payment method (credit/debit card, e-wallet, or bank transfer).
- Install the Pointsbet app from the official site or use the progressive web app for mobile play.
- Stable internet connection to avoid dropped sessions.
Account Setup
- Visit Pointsbet and click the “Sign Up” button.
- Enter your email, create a password, and fill in personal details.
- Select your currency and verify your email via the link sent.
- Complete the KYC process by uploading your ID and proof of address.
- Make your first deposit to activate any welcome bonus.
How Wagering Works
Most bonuses come with wagering requirements. For example, a 100% deposit match up to $200 with a 10x wagering requirement on the bonus means: if you deposit $100, you receive $100 bonus. Your total balance is $200. You must wager 10 × $100 = $1,000 before you can withdraw any winnings from the bonus. Assuming you play a slot with 96% RTP, your expected loss during wagering is $1,000 × (1 – 0.96) = $40. Thus, the expected value of your bonus is $100 – $40 = $60. Always check the wagering contribution of games — slots usually count 100%, while table games may count less.
Deposits & Withdrawals
Deposits are instant for most methods. Credit cards, e-wallets like PayPal, and cryptocurrencies are accepted. Withdrawals are processed within 24-48 hours for e-wallets, 3-5 business days for cards. Ensure your account is fully verified to avoid delays.
Security Overview
The platform uses SSL encryption to protect data. Two-factor authentication (2FA) is available for logins. The casino holds a valid licence from a reputable jurisdiction. Always enable responsible gaming tools like deposit limits.
Fix It Fast
- Login issues: Clear browser cache, reset your password, or contact support.
- Payment declined: Check card limits, use an alternative method, or verify your account.
- Game not loading: Update browser, enable Flash, or switch to the mobile app.
- Bonus not credited: Ensure you entered the bonus code and met minimum deposit.
- Withdrawal pending: Complete KYC, check wagering requirements, or contact support.
Pro Tips
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Credit/Debit Card | Instant | 3-5 business days |
| E-Wallet (e.g., PayPal) | Instant | 24-48 hours |
| Bank Transfer | 1-3 business days | 5-7 business days |
FAQ
How long does it take to verify my account?
Verification typically takes 24-48 hours after submitting documents.
Can I change my account currency?
Currency is set during registration and cannot be changed later.
What is the minimum deposit?
The minimum deposit is usually $10 or equivalent.
Are there fees on withdrawals?
Most methods are free, but some may impose a small fee.
How do I reset my password?
Click “Forgot Password” on the login page and follow the email instructions.
Can I play on mobile without downloading an app?
Yes, the mobile-optimised website works perfectly in any browser.
What games contribute most to wagering requirements?
Slots contribute 100%, while table games often contribute 10-20%.
Is my personal data safe?
Yes, the site uses industry-standard encryption and follows GDPR guidelines.